Goes to their Connecteam chat. It starts with the place and agency, so you can leave those out.
β¨ Check these referrals
Pick the agency, confirm who is free and set the visit date. Confirm adds them to the board and, with a clinician and date, creates the Connecteam shift. Leave the date or clinician blank to just add the card.
Paste locations only. Pick the agency and visit type on each eval card after it is added.
Paste Referral Text
Default Discipline (used when not in text)
Priority
Week of
Paste places, zips and IDs only. Do not paste patient names, phone numbers or addresses.
Add Single Eval
Partner referrals
Referrals agencies sent through their portal link. Add to board creates a pending eval with the agency and type already filled in. Duplicates are checked first.
Recently handled
1. Pick an eval
2. Pick a message
3. Check it, then send
Sends from Metro Evals to the person's Connecteam chat. Agency messages are copy-only (agencies are not in Connecteam). Patient names are never filled in; only a last name if you entered one.
QA Tracker
Track evals after assignment.
Clinician availability (from Connecteam)
Shifts already on each clinician's calendar out of their daily eval limit (set it on the Calendar view), plus unavailable time and approved time off. Tap a day to rank clinicians by who has the most room that day. Tap a box for the details.
PTA / COTA Availability
Mark who has room this week. Add their territory so the tool can suggest the right clinician.
Add PTA / COTA
Stuck Evals
Evals that have sat too long at a step, worst first. Fix the step on the board or QA tab and it drops off this list.
Nothing stuck.
History
Completed evals and evals cleared from the board. Restore brings an archived eval back to the board.
One Metro login works here and in the quote tool. A new or reset login gets a temporary password, shown once.
π Connecteam Calendar
When an assigned eval has a visit date and time, a shift is created for that clinician in Connecteam. Changing or clearing the visit, reassigning, or cancelling the eval updates or removes it. Shifts carry only discipline, city, zip and agency, never patient info.
Troubleshooting (rarely needed)π Live Shared Board
Real-time sync via Supabase. All devices see the same board instantly.
π’ Agenciesπ Partner portal links
Each agency gets a private link where it can send referrals into your Inbox. Share a link only with that agency. New link replaces the old one, which stops working.
π§ββοΈ Clinician Roster
β οΈ Clear data (admins)
Weekly Eval Board
β³
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Boxes show evals from this tool placed on the visit day: solid green = on the clinician's Connecteam calendar, dashed amber = not in Connecteam yet. "2 of 3" is evals booked out of that clinician's daily limit (Max/day box, default 3): everything already on their Connecteam calendar plus evals here not in Connecteam yet. Prefer-to-work entries (and notes like "2 evals") appear only for ones added after the webhook was turned on.